Job Description

Provide strategic insights that inform design and development Lead product research and analysis, always striving to deeply know and understand the customers who will be using your products Be a strategic business partner to key executives, helping shape their long-term vision Synthesize research to identify jobs to be done, product use cases, and user types Deliver compelling insights presentations that frame complex problems and identify the business value of acting on research recommendations Partner fully with product owners, designers, and engineers to scope, plan and execute qualitative research to understand people across our customer’s ecosystem—from stakeholders and employees to consumers and partners Keep up to date on the capabilities of the Salesforce platform, as well as emerging and best-in-class user experiences Work on fast-paced projects, requiring attention to detail and working within constrained timelines

Skills

• Experience with b-2-b research, science and technology studies, organizational psychology/ anthropology
• Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
• Able to handle areas (user/product/domain) that may be ambiguous or ill defined.
• An understanding of the product life cycle and can time research to have maximum impact.
• Experience with ethnographic research.
• Awareness of UX industry trends, incorporating new research techniques when appropriate.
• Can collaborate well across all project roles (design, research, product management, engineering etc.
• Don’t just summarize study data, but go one step further to identify significant user needs and/or product issues.
• Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments.
• Experience communicating work at the management, director, and SVP levels

About the Company:

IndusInd Bank, which commenced operations in 1994, caters to the needs of both consumer and corporate customers. Its technology platform supports multi-channel delivery capabilities. As on March 31, 2022, IndusInd Bank has 2,265 Branches / Banking Outlet and 2,767 ATMs spread across 776 geographical locations of the country. The Bank also has representative offices in London, Dubai and Abu Dhabi. The Bank believes in driving its business through technology. It enjoys clearing bank status for both major stock exchanges - BSE and NSE - and major commodity exchanges in the country, including MCX, NCDEX and NMCE. IndusInd Bank was included in the NIFTY 50 benchmark index on April 1, 2013.

Job Description

Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Skills

• Proficient in Adobe Creative Suite
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work

About the Company:

IndusInd Bank, which commenced operations in 1994, caters to the needs of both consumer and corporate customers. Its technology platform supports multi-channel delivery capabilities. As on March 31, 2022, IndusInd Bank has 2,265 Branches / Banking Outlet and 2,767 ATMs spread across 776 geographical locations of the country. The Bank also has representative offices in London, Dubai and Abu Dhabi. The Bank believes in driving its business through technology. It enjoys clearing bank status for both major stock exchanges - BSE and NSE - and major commodity exchanges in the country, including MCX, NCDEX and NMCE. IndusInd Bank was included in the NIFTY 50 benchmark index on April 1, 2013.