Job Description

Develop, maintain, and extend a deep understanding of your portfolio's product, business objectives, customers, and competition - by conducting or participating in relevant user research, competitive analysis, and other design thinking activities. Build a close, collaborative, and influential relationship with your agile squad: your product manager, product design lead, and software developers, to define and achieve product objectives, creative approaches and deliverables. Independently develop and deliver high level and detailed storyboards, concept diagrams, user interface sketches, mockups, prototypes, and detailed design specifications to effectively communicate design concepts and solutions. Provide oversight to junior designers and support your development team as they deliver products that implement your designs. Actively mentor junior team members and better your peers through shared thought leadership and driving effective processes.

Skills

• A strong portfolio comprised of projects which demonstrate strategic, creative, and user centered design solutions to complex problems
• Ability to independently conduct a wide range of appropriate UX design activities for complex problems such as: user research, workshop facilitation, strategy and vision development, concept design, detailed design, rapid prototyping, and usability testing. Ability to contribute to planning and prioritization activities.
• Ability to identify opportunities, scope problems, find solutions, implement and launch. Consistently relied upon to tackle complex problems that heavily impact their portfolio.
• Expert-level capability using industry-standard UX and UI design platforms.
• Experience designing for Enterprise and B2B SaaS products using agile and iterative design processes.
• Experience working with researchers, product managers, developers, and other designers who require alignment to plan, prioritize, and execute on complex problems.
• Ability to develop a strong understanding of the business, vision, and strategy, as well as complex technical requirements, and incorporate them into elegant design solutions.
• Experience advocating for scalable, research-backed design frameworks, architecture, and solutions. Ability to influence user-centered design principles, concepts, and practices at the team level with input to other portfolios. Advocates for change when strategy or solution isn't of high value.
• Ability to provide technical oversight and mentorship to designers to improve outcomes for the team.
• Experience optimizing existing processes. Ability to identify opportunities for process and operational improvements and advocate for change.

About the Company:

Hootsuite is trusted by more than 18 million customers and employees at more than 80% of the Fortune 1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social.