Job Description

Job Title: Software Implementation and Support ExecutiveExperience Level: 0-2 yearsPackage: 1.2 - 2.4 LPA

Skills

Key Responsibilities:

1. Software Deployment: Ensure successful installation and integration of software solutions.

2. Client Collaboration: Work closely with stakeholders to understand requirements and provide tailored solutions.

3. Configuration: Set up and customize software settings based on client needs.

4. Issue Resolution: Identify and troubleshoot technical issues promptly to ensure smooth software operation.

5. Client Support: Offer responsive and effective support, addressing queries and concerns promptly.

6. Training: Conduct end-user training sessions and create documentation for software usage.

7. Feedback Collection: Gather client feedback to enhance software features and usability.

8. Documentation: Maintain comprehensive records of software configurations, issues, and resolutions.

9. Collaboration: Liaise with cross-functional teams to improve overall software deployment and support processes.

10. Continuous Improvement: Stay updated on industry trends, contribute to process improvements, and enhance overall.

About the Company:

At FieldMI Technologies Pvt Ltd., we believe in turning career aspirations into reality. As a Great Place to Work Certified company, recognized as one of the Best Places to work we are committed to creating a workplace that is inclusive, excellent, and supportive.