Job Description

Deliver designs that perform commercially and allow the customer to achieve their desired outcomes Design human centred, end to end experiences Articulate customers problems and needs Participate in discovery activities to define the problem space Formulate and validate hypotheses on how to achieve a desired outcome Plan and execute summative user research Create prototypes for testing to validate and shape your solutions Support the continuous improvement of the user experience and the product Share your knowledge across relevant squads to ensure our experiences for the customer are consistent across our platforms Help to continually develop a strong team culture across the design team and the wider Digital team

Skills

• Able to use Interaction Design & Prototyping to define the order and experience of user’s activities
• Ensures each moment is intentionally created using Micro Interaction Design
• Designs end-to-end journeys with user needs and data at their heart
• You can analyse behaviours and appetites using data analysis, MVT & A/B Testing
• Knowledge of modern, emerging web and mobile UX/UI design patterns and experiences
• Flourishes in an environment of continuous learning and eager to advance your craft further
• Good understanding of the technical basics around web and app applications
• Ability to communicate and collaborate in cross-functional teams

About the Company:

We’re one of the world’s leading communications services companies. At BT, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.

Job Description

Deliver designs that perform commercially and allow the customer to achieve their desired outcomes Design human centred, end to end experiences Articulate customers problems and needs Participate in discovery activities to define the problem space Formulate and validate hypotheses on how to achieve a desired outcome Plan and execute summative user research Create prototypes for testing to validate and shape your solutions Support the continuous improvement of the user experience and the product Share your knowledge across relevant squads to ensure our experiences for the customer are consistent across our platforms Help to continually develop a strong team culture across the design team and the wider Digital team

Skills

• Very strong UX and UI skills
• Able to use Interaction Design & Prototyping to define the order and experience of user’s activities
• Ensures each moment is intentionally created using Micro Interaction Design
• Designs end-to-end journeys with user needs and data at their heart
• You can analyse behaviours and appetites using data analysis, MVT & A/B Testing
• Knowledge of modern, emerging web and mobile UX/UI design patterns and experiences
• Flourishes in an environment of continuous learning and eager to advance your craft further
• Good understanding of the technical basics around web and app applications
• Ability to communicate and collaborate in cross-functional teams

About the Company:

We’re one of the world’s leading communications services companies. At BT, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.

Job Description

Deliver designs that perform commercially and allow the customer to achieve their desired outcomes Design human centred, end to end experiences Articulate customers problems and needs Lead/participate in discovery activities to define the problem space Formulate and validate hypotheses on how to achieve a desired outcome Plan and execute summative user research Create prototypes for testing to validate and shape your solutions Support the continuous improvement of the user experience and the product Share your knowledge across relevant squads to ensure our experiences for the customer are consistent across our platforms Help to continually develop a strong team culture across the design team and the wider Digital team

Skills

• Very strong UX and UI skills
• Able to use Interaction Design & Prototyping to define the order and experience of user’s activities
• Ensures each moment is intentionally created using Micro Interaction Design
• Designs end-to-end journeys with user needs and data at their heart
• You can analyse behaviours and appetites using data analysis, MVT & A/B Testing
• Knowledge of modern, emerging web and mobile UX/UI design patterns and experiences
• Flourishes in an environment of continuous learning and eager to advance your craft further
• Good understanding of the technical basics around web and app applications
• Ability to communicate and collaborate in cross-functional teams

About the Company:

We’re one of the world’s leading communications services companies. At BT, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.

Job Description

User Research - Drive adoption of multiple user research methods by all product teams, initially running the user research process, but enabling a capability approach over the longer term (on appropriate methods when possible), to allow scaling of research activities across the large amount of product teams Implementing the research strategy and setting direction from findings back into the wider Digital strategy (working with the group insights team when appropriate) Collating and joining up - Responsible for collating findings and ensuring learning activities are not duplicated. Responsible for enabling sharing of research findings across Consumer Digital Implementing findings - Responsible for ensuring research is providing actionable recommendations for continuous improvements the products Internal improvements - Implements both generative and summative digitally focused research. Continuously improving the practice and deployment of user research across the Global Digital team.

Skills

• Behavioural science & psychology approach - a relentless empathetic curiosity about people and their behaviour. In-depth social and human centred observational research methods
• Qualitative user research & usability testing - discovering issues and user needs through regular qualitative learning, using a wide range of research methods including moderated lab-based and unmoderated testing
• Quantitative behavioural analysis - feeding data & analytics into the qualitative process to drive further understanding of users' actions
• Formative and summative user research activities - including exploratory methods, interviews, ethnographic studies, mental modelling, card sorting, etc
• Behavioural science approach of the digital team members - running research sessions, fully involving and up-skilling others on research activities knowledge & abilities
• Running the lab facilities and capability - enabling large scale daily user research

About the Company:

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.

Job Description

Deliver designs that perform commercially and allow the customer to achieve their desired outcomes Design human centred, end to end experiences Articulate customers problems and needs Lead/participate in discovery activities to define the problem space Formulate and validate hypotheses on how to achieve a desired outcome Plan and execute summative user research Create prototypes for testing to validate and shape your solutions Support the continuous improvement of the user experience and the product Share your knowledge across relevant squads to ensure our experiences for the customer are consistent across our platforms Help to continually develop a strong team culture across the design team and the wider Digital team.

Skills

• Very strong UX and UI skills
• Able to use Interaction Design & Prototyping to define the order and experience of user’s activities
• Ensures each moment is intentionally created using Micro Interaction Design
• Designs end-to-end journeys with user needs and data at their heart
• You can analyse behaviours and appetites using data analysis, MVT & A/B Testing
• Knowledge of modern, emerging web and mobile UX/UI design patterns and experiences
• Flourishes in an environment of continuous learning and eager to advance your craft further
• Good understanding of the technical basics around web and app applications
• Ability to communicate and collaborate in cross-functional teams

About the Company:

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.

Job Description

Gather and evaluate user requirements in collaboration with product managers Understand the Use cases before getting into the UI theme Develop Style guides Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot problems (e.g. responsiveness) Conduct refinements based on user feedback Adapt to new style trends Ability to collaborate and work effectively in a team

Skills

• Proven work experience as a UI/UX Designer
• Portfolio of exceptional design projects
• Knowledge of relevant tools like Adobe XD, Visio & or Axure
• Team spirit, strong communication skills to collaborate with various stakeholders
• Good time-management skills
• Experience designing web and mobile solutions for enterprise platforms
• Advanced knowledge of wireframing and/or prototyping tools and methodologies
• Extensive experience with wireframes, work flows and prototypes
• Background includes responsive design
• Knowledge of Angular JS, ECMarScript, Flux, React JS, Node
• Proven ability to influence cross-functional teams without formal authority
• High energy level, enthusiastic, and eager to do what is necessary to be successful
• Highly creative and inquisitive; able to multitask effectively

About the Company:

Over the past 180 years we’ve established ourselves as a strong brand capable of achieving great things. We support emergency services and hospitals, keep economies around the world online and secure, and deliver large scale infrastructure for global events such as the London 2012 Olympics. In recent years we’ve entered new markets and successfully launched BT Sport and BT Mobile, and acquired EE.