Job Description

Partner with various business teams to understand requirements, desired business outcomes, conduct UX research, and then translate that information into IA, wireframes, and UX prototypes/concepts Build UX process roadmap, provide direction while advocating HCD process/design thinking principles to the stakeholders Evangelize UX within and outside the organization and mentor UX designers Build design templates, patterns, and design standards/principles to support UX staff and design operation User interaction design for complex UI intensive applications: analysis of workflow, creation of Lo/Hi-Fi mockups and prototypes using or creating a scalable design system Design visually rich mockups and UI assets in accordance with Optum design standards Conduct design sprint sessions with users and stakeholders to finalize/understand/refine user needs and requirements Improve the end-to-end experience using service design in the healthcare system Plan and estimate efforts for UX design activities and projects Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Skills

• Experienced knowledge of integrating UX in an Agile environment
• Ability to demonstrate examples that increased user satisfaction and delivered business value along with an engaging experience for the customers
• Expert with popular design tools like Figma, Sketch, Axure, InVision, and Adobe CC
• Good understanding of crucial UX metrics

About the Company:

Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone.

Job Description

Partner with various business teams to understand requirements, desired business outcomes, conduct UX research, and then translate that information into IA, wireframes, and UX prototypes/concepts Build UX process roadmap, provide direction while advocating HCD process/design thinking principles to the stakeholders Evangelize UX within and outside the organization and mentor UX designers Build design templates, patterns, and design standards/principles to support UX staff and design operation User interaction design for complex UI intensive applications: analysis of workflow, creation of Lo/Hi-Fi mockups and prototypes using or creating a scalable design system Design visually rich mockups and UI assets in accordance with Optum design standards Conduct design sprint sessions with users and stakeholders to finalize/understand/refine user needs and requirements Improve the end-to-end experience using service design in the healthcare system Plan and estimate efforts for UX design activities and projects Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Skills

• Experience in UX
• Experienced knowledge of integrating UX in an Agile environment
• Ability to demonstrate examples that increased user satisfaction and delivered business value along with an engaging experience for the customers
• Expert with popular design tools like Figma, Sketch, Axure, InVision, and Adobe CC
• Good understanding of crucial UX metrics

About the Company:

Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone.

Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. We combine cutting-edge technology, the world’s largest health care database and vast expertise to improve health care delivery, quality and efficiency. We are revolutionizing health care that serves more than 100,000 physicians, practices and other health care facilities, as well as 127 million individual consumers.

Job Description

Partner with various business teams to understand requirements, desired business outcomes, conduct UX research, and then translate that information into IA, wireframes, and UX prototypes/concepts. Build UX process roadmap, provide direction while advocating HCD process/design thinking principles to the stakeholders Evangelize UX within and outside the organization and mentor UX designers Build design templates, patterns, and design standards/principles to support UX staff and design operation User interaction design for complex UI intensive applications: analysis of workflow, creation of Lo/Hi-Fi mockups and prototypes using or creating a scalable design system Design visually rich mockups and UI assets in accordance with Optum design standards Conduct design sprint sessions with users and stakeholders to finalize/understand/refine user needs and requirements Experienced knowledge of integrating UX in an Agile environment required Ability to improve the end-to-end experience using service design in the healthcare system Plan and estimate efforts for UX design activities and projects Good understanding of crucial UX metrics

Skills

• Should be able to demonstrate examples that increased user satisfaction and delivered business value along with an engaging experience for the customers
• Expert with popular design tools like Figma, Sketch, Axure, InVision, and Adobe CC OGA Digital Experience
• Ability to work independently; Interpret, apply, and enhance current Optum UX standards
• Apply design thinking process to solve wicked business problems by using user research, lightweight usability testing, rapid prototyping, etc.
• Excellent skills to conduct UX design reviews and recommendations, and able to quickly make concept sketches during stakeholder meetings
• Proven skills to create information architecture, wireframes, and Lo/Hi-Fi prototypes, along with design specifications, are a must.
• Experience in designing complex data visualization and dashboard-type experiences in an enterprise environment
• Ability to drive projects from start to finish with minimal supervision and to juggle multiple tasks and priorities in a fast-paced, multi-disciplinary environment
• A good sense of composition, typography, and visual balance
• A good communicator with excellent negotiating and presentation skills

About the Company:

Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone.

Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. We combine cutting-edge technology, the world’s largest health care database and vast expertise to improve health care delivery, quality and efficiency. We are revolutionizing health care that serves more than 100,000 physicians, practices and other health care facilities, as well as 127 million individual consumers.