Job Description

Design new features across multiple products. Working iteratively, exploring and refining concepts, converging to a solution, weighing feasibility & scope with your team. Shift seamlessly between exploring in different fidelities. Work with product management, engineering, product marketing, machine learning teams to create holistic end-to-end experiences. Represent the design team, facilitate design discussions, give feedback and ensure that our user experience is high-quality.

Skills

• Your portfolio showcases strong design foundations and a methodical approach.
• Expertise in Figma for UX/UI design and prototyping.
• Exceptional written and verbal communication skills.
• Plus: Experience designing products in a technically complex environment.

About the Company:

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.