Job Description

Facilitate product design by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform. Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test. Work closely with product managers to understand requirements and develop high-level and detailed storyboards, mockups, and prototypes, to effectively communicate interaction, design, product, and user goals. Translate concepts into wireframes and high-quality design deliverables to be used by the engineering team to build products. Work closely with developers to address design implementation challenges. Identify design problems and devise elegant solutions with a user-centered design approach Rapidly test and iterate your designs. Collaborate with other team members and stakeholders. Take smart risks and champion new ideas that lead to intuitive user experiences. Act as a UX mentor and guide to our current and future UX designers. Document findings, improvements, and processes, as needed.

Skills

• Proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions.
• With strong attention to detail, you are data-driven and use quantitative as well as qualitative data sources to inform your design decisions.
• Ability to collaborate and communicate effectively with product managers and engineers.
• Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
• Strong command of the English language, both written and oral. with the ability to write copy as required.
• Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
• Intimately familiar with the latest user-centered design trends and methodologies, setting up and working with design systems.
• An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
• Planning and integrating concepts into a broad range of visual planning/ presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
• Experience with UX project planning tools such as Jira, Trello, and Monday.
• Working knowledge of HTML, CSS, Javascript, JQuery, and other front-end markup languages
• A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colors, layouts, and images.

About the Company:

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further.

Warner Bros, SodaStream, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results.

Doing this all while significantly reducing cost