Job Description

Whether its pixel-perfect mocks or storyboards, everything we build is obsessively centered around our users. When you walk in to work, you ll be joining a team which specializes in creating intuitive, paradigm-shifting, unapologetically simple user experiences. When you get on board, you will work towards improving UX for our existing products and also help with conceptualizing and executing user experiences for our products to-be

Skills

• Have a Design Degree (Visual communication, Graphic Design, Interaction design or HCI).
• If you think experience has taught you more than a design degree, feel free to apply.- are an expert Photoshop, Illustrator, Axure and Balsamiq user.
• Expect sudden pop quizzes.- have a diverse portfolio that shows just how good you are with typography, colors, layouts and images.- have strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.- are intimately familiar with the latest user-centered design trends and methodologies.- hate Comic Sans with the fire of a thousand suns.
• Additionally, if you have any of these requirements figure on your resume, here s a cookie - youve got a headstart over the rest.-
• Experience designing mobile apps or complex enterprise applications.
• Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages
• Familiar with user research and usability tests (theoretical knowledge also works).

About the Company:

Freshdesk makes customer happiness refreshingly easy. Launched in 2010, Freshdesk has over 80,000 customers across the world, including 3M, Honda, Hugo Boss, SolarCity and University of Pennsylvania. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, chat, phone, mobile apps, websites, forums and social media channels. The company is headquartered in San Francisco and has offices in Chennai, London, Berlin and Sydney. Freshdesk is backed by Accel Partners, Google Capital and Tiger Global, and has raised $94million in funding.