Job Description

Developing concepts from idea to final design by leveraging a broad designer toolkit, from sketches, storyboards, user scenarios, personas, wireframes to design prototypes, and detailed wireframe specs as needed. Closely engaging with product and development teams to quickly understand their design needs and any business, product, or technical limitations that need to be considered Working iteratively with users, product teams to gather and document user experience requirements, workflows, goals, and expectations. Mentoring other UX designers in best practices and process Presenting and building confidence around design such as user research findings, high-level conceptual design ideas, and detailed design specifications. Consulting with customers to understand and quantify user needs through interviews, observations, and other research methods. Working closely with our CX organization and other market intelligence teams to understand product opportunities and user needs that can be met through design Conducting usability testing and other generative and evaluate research activities, discover insights and requirements, and turn into enhanced designs Creating and communicate design principles that connect directly with user goals, expectations, and needs Thinking about problems from different perspectives and applying experience in other domains to create the best experience for the user Providing guidance and oversight to other UX professionals Helping to select tools and define processes to improve the efficiency, responsiveness, and quality of the UX organization efforts Working closely with UI designers and internal user researchers to support usability and focus group test plans and prototype support (paper or interactive prototypes, as appropriate)

Skills

• Able to working independently to develop interaction design definition, direction and execution
• Detail-oriented and highly developed organizational skills including the ability to balance multiple projects, prioritize tasks, and meet deadlines
• Experience with the merger of digital and physical product experiences desired
• Experience working with B2B and/or enterprise products
• Experience applying new technologies to meet customer needs (e.g., AI, VR, AR, etc.)
• Advanced Adobe Creative Suite/Sketch/InVision skills with the latest design/production tools and a demonstrated ability evaluating future tools for team productivity
• Strong conceptual and visual thinker with a broad toolset for communicating complex ideas
• Deep understanding, proficiency, and ability to complete various design tasks, including design guidelines, cross-browser compatibility, accessibility standards, and optimization techniques
• Experience defining design standards, style guides, and patterns
• Self-starter with excellent collaboration and communication skills
• Working knowledge of web and mobile-based technologies such as HTML, CSS, JavaScript, Angular, and object-based coding languages required
• Multimedia knowledge (animation, VR design, etc.) preferred

About the Company:

We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 25,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.”