Job Description

Create design deliverables appropriate to projects - including flows, diagrams, mockups, interactive prototypes, specs, and assets for stakeholders, validation with users, and engineering teams Oversee projects with minimal guidance from the UX team Work with multiple product teams and projects across multiple time zones Work independently, prioritize, and manage work to meet simultaneous timelines Design based on internal design system, working with UX team to identify missing components Proven track record working with Product Management and Engineering Manage multiple projects simultaneously across diverse product teams Use, contribute to, and help to maintain Avalara’s product design system Help establish new and/or improve existing workflows as necessary including the full customer journey spanning discovery, purchase, onboarding, and on-going product usage

Skills

• Proven application of Design Thinking methodology
• Experience analyzing and applying user research to aid in user-centric design solutions

About the Company:

We’re building cloud-based tax compliance solutions to handle every transaction in the world.

Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation.

Job Description

Design is an iterative process: Welcome feedback and ­work effectively with team members and stakeholders (Product, Engineering, etc.) to come up with the optimal design during the product ideation processes. Create intuitive interfaces and seamless experiences that make emotional connections with users and communicate the brand. Gain a deep understanding of user needs and goals and communicate them to cross-functional product teams. Manage multiple projects simultaneously across diverse product teams. Design web app interfaces and product experiences for a wide range of tax compliance products. Create design deliverables appropriate to projects - including flows, diagrams, mockups, interactive prototypes, specs, and assets for stakeholders, validation with users, and engineering teams. Collaborate with the product team to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints. Collaborate with product managers on obtaining feedback from customers and partners. Test ideas and rapidly incorporate user and team feedback. Use, contribute to, and help to maintain Avalara’s product design system. Help establish new and/or improve existing workflows as necessary including the full customer journey spanning discovery, purchase, onboarding, and on-going product usage.

Skills

• 5+ years of professional experience designing interfaces and online experiences.
• Designing within an existing or emerging design system (i.e. Material Design, VMWare Clarity, Salesforce Lightning Design.)
• Working with developer teams using agile sprints, participating in design reviews and retrospectives, and wrangling tickets in Jira.
• Working hand-in-hand and advocating for a user-centered design process with Product Management, Engineering, and UI Writers.
• Experience incorporating user research into the design process.
• You have a portfolio that includes: wireframes, interaction flows, and high-fidelity interface examples. Your thought process and the context of your contribution should be clear.
• We expect that a good designer can learn tools. We use Sketch (with the Craft Library plugin) to design, our prototyping is done with InVision, and our main source of sugar is Swedish Fish.
• Working knowledge of HTML5 and CSS3.
• Ability to mentor junior designers or interns.
• Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise

About the Company:

Avalara solves Tax. But it's not like you may think. Imagine every product you buy, every service you subscribe to, every transaction you make. It all needs to be taxed. Every city, county, state, country taxes differently and every transaction which crosses those boundaries (effectively every transaction) needs to account for those differences.